Step 1: Generate the transfer token
If you have access to your customer’s account, you can generate the transfer token yourself. Otherwise, ask your customer to perform these steps and send the token to you.
Note: Transfer tokens expire 14 days after being generated.
- Go to the Retrieve Transfer Token page.
- Sign in with your customer’s domain administrator username and password.
- The page automatically generates a token.
- Copy the token’s alphanumeric code.
If your customer has any questions about transfer tokens or the transfer process, refer them to Transfer your account to a reseller. FOR MORE